Recent or Future College Graduates (2020 to 2023) Financial Representative - Fidelity Investments

Smithfield, RI 02917

Posted: 09/19/2023 Industry: Customer Service/Call Center/Retail Job Number: 3413

Job Description

Skills for Rhode Island’s Future is recruiting candidates for Fidelity Investments. Please read more about Skills for Rhode Island’s Future at the end of this job description.

COMPANY NAME: Fidelity Investments
JOB TITLE: Recent or Future College Graduates (2020-2023) - Financial Representative 
LOCATION: Hybrid - Smithfield, RI
Hours: Full-time

Are you eager to be part of something positive and work within a dynamic and collaborative team environment? At Fidelity, collaboration isn’t just about working together in our teams; it’s about improving lives together. Our success as a firm is due to the personal responsibility and pride our associates take in getting things right, and the compassion that drives us to go above and beyond to exceed expectations for our customers and each other. We have a phenomenal career opportunity for recent and upcoming college graduates, regardless of your major in school, because you do not need to have finance degree to advance in this role.

We offer a paid, industry-leading training and development program to fully prepare you to acquire FINRA Series 7 and 63 licenses. You will receive support, mentoring, dedicated study time and training materials to help you be successful in acquiring your FINRA licenses,

Key Responsibilities:

  • Establishing rapport and showing empathy with customers, making them feel valued
  • Unwavering dedication towards helping others while being pro-active
  • Answering questions about customer accounts
  • Guide customer's to the appropriate online financial resources
  • Educate customers to improve their financial security and achieve their financial dreams

Successful candidates will have:

  • Bachelor's or associate's degree 2020 - 2023 (Required) 
  • Listening and empathy skills to support the challenges of our diverse customers
  • Excellent communications skills (both written and verbal)
  • "Of service" attitude towards others and being a supportive teammate
  • Delivering an excellent customer experience
  • Adaptable with the flexibility to thrive in various work environments (i.e. working from home, overtime, etc.)
  • Ability to manage challenging situations and conversations
  • Utilizing effective questioning to uncovering hidden customer needs
  • Identifying the actions needed to obtain positive outcomes

Our commitment to you

  • Student loan assistance and tuition reimbursement for eligible employees
  • 18+ days of paid time off (based on years of service) plus 8 paid Federal holidays
  • Opportunities to volunteer and give to your local community during work hours
  • Workplace wellness initiatives, weekly meditation calls, and company subsidized balanced meal options at onsite cafeterias
  • Relocation benefits may be available 

How to Apply

For more information and a full job description, please visit Skills for Rhode Island’s Future website at Applicants interested in this position will be screened by Skills for Rhode Island’s Future and Fidelity Investments will make the final hiring decisions.

Why Apply Through Skills for Rhode Island’s Future

Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work. Skills for Rhode Island’s Future’s team will guide and provide you with support throughout the hiring process. Skills for Rhode Island’s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.

Meet Your Recruiter

Nicholas Rayta

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