Patient Registration Representative - Lifespan

Providence, RI 02902

Posted: 06/01/2023 Industry: Customer Service/Call Center/Retail Job Number: 3442

Job Description

Skills for Rhode Island’s Future is recruiting candidates for Lifespan. Please read more about Skills for Rhode Island’s Future at the end of this job description. 

JOB TITLE: Patient Registration Representative 
LOCATION: Providence, Warwick, Middletown, & Newport
HOURS: Full Time & Part Time; 1st & 2nd Shift 

Key Responsibilities:

  • Oversees patient financial process to ensure patient payments (co-payments, deductibles, self pay) are obtained at time of service and are properly processed.
  • Verifies that all necessary information is complete and accurate; demographics, referrals, authorizations, billing codes, diagnoses information, etc.
  • Completes end of day batch, including reconciliation of arrived patient schedules and time of service payments within established time frame.
  • Provides clerical support for the medical practice. Orients and serves as a resource to new employees regarding department policies and procedures.
  • Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives.
  • Protects and preserves the patient’s right to privacy and confidentiality.
  • Travel to satellite offices to perform duties may be required.
  • Performs other related duties as required.
  • Demonstrated knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.

Successful candidates will have:

  • Two years experience in physicians office preferred
  • Familiarity with medical office procedures and medical terminology
  • High School Diploma 
  • Proficiency in English language and computer appointment scheduling skills
  • Excellent interpersonal and communication skills.
  • 6 months- 1 Year Experience in a Customer Service type field
  • Experience in Healthcare Field Preferred but not required

For more information and a full job description, please visit Skills for Rhode Island’s Future website at  Applicants interested in this position will be screened by Skills for Rhode Island’s Future and Lifespan will make the final hiring decisions. 

Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work. Skills for Rhode Island’s Future’s team will guide and provide you with support throughout the hiring process.

Skills for Rhode Island’s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work

Meet Your Recruiter

Taylor Thielman

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