Medical Secretary - Rhode Island Medical Imaging

Warwick, RI 02886

Posted: 12/01/2021 Industry: Healthcare Services/Human Services Job Number: 2735

Job Description

Skills for Rhode Island’s Future is recruiting candidates for Rhode Island Medical Imaging.  Please read more about Skills for Rhode Island’s Future at the end of this job description. 

COMPANY NAME: Rhode Island Medical Imaging 

JOB TITLE: Medical Secretary 

LOCATION: Multiple Locations

HOURS: Full Time

Key Responsibilities:

  • Provide excellent customer service. Be prompt and courteous when answering the telephone, greeting patients, responding to questions and scheduling patients. Keep patient informed, i.e. waiting room status. Exhibit helpful behaviors.
  • Obtain necessary demographic and insurance information. Request prior films. Be conscious and respectful of patient’s privacy. Advise and distribute privacy policy.
  • Scan all documents: license, insurance card, financial policy, referral slip, HIPAA, etc. Confirm and/or update documentation in the system.
  • Collect co-pays, deductibles and outstanding balances for both the hospital and the office. Obtain credit card information for any out-of-pocket expenses.
  • Accurately post charges and payments.
  • Review all incoming referrals into the scheduling department.
  • Coordinate and communicate with the Radiologist and referring physicians and staff as required.
  • Ensure that films, examination requisitions and other related records are properly completed to ensure correct patient identification, statistical and billing information. Contact referring physician’s office for authorizations of additional studies and/or exam results as required and document accordingly.
  • Inform Lead Secretary of needed supplies to ensure continuous/efficient operations of the office.
  • Deliver reports, relocate and transport films as necessary.
  • Responsible for all requests for Medical Records, CD’s and films.
  • Ensure proper operation of equipment at all times. Immediately report any concerns relating to equipment operation.
  • Coordinate with and volunteer assistance to technologists and other personnel outside primary area of responsibility as required and time allows.
  • Always be flexible and available as scheduled to perform duties at specific times and places as assigned.

Successful candidates will have:

  • Physical dexterity to assist Radiologist and handling of patient films and files.
  • Interpersonal skills to interface effectively with patients who may be under physical and/or emotional stress, referring physicians, staff, the Radiologist and fellow employees.
  • Organizational and analytical skills to compile and interpret data.
  • Equivalent to a High School Diploma
  • 6 months to 1 Year Experience Preferred 

For more information and a full job description, please visit Skills for Rhode Island’s Future website at  Applicants interested in this position will be screened by Skills for Rhode Island’s Future and Rhode Island Medical Imaging will make the final hiring decisions. 


Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work. Skills for Rhode Island’s Future’s team will guide and provide you with support throughout the hiring process.

Skills for Rhode Island’s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work. 


Meet Your Recruiter

Taylor Thielman

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