Front Desk Agent - Providence Marriott Hotel

Providence, RI 02904

Posted: 04/20/2021 Industry: Customer Service/Call Center/Retail Job Number: 2545

Job Description

Skills for Rhode Island’s Future is recruiting candidates for Providence Marriott Hotel. Please read more about Skills for Rhode Island’s Future at the end of this job description. 

COMPANY NAME: Providence Marriott Hotel 
JOB TITLE: Front Desk Agent 
LOCATION: Providence, RI 
HOURS: Multiple Shifts Available 

Key Responsibilities:

  • Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies.
  • Accommodate special requests when possible.
  • Collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
  • Answer inquiries about hotel services, in-house events, directions, local attractions, etc.
  • Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc.
  • Process check-outs.
  • Cancel room reservations according to policies and procedures.
  • On time and at work when scheduled and in proper uniform.
  • Consistent professional and positive attitude and actions when communicating with guests and associates

Successful Candidates Will Have: 

  • AM and PM availability 
  • Hotel Front Desk Experience Preferred 
  • Display consistent professionalism with effective listening and communication skills 
  • Excellent customer service skills    
HOW TO APPLY   

For more information and a full job description, please visit Skills for Rhode Island’s Future website at  www.skillsforri.com/jobs.  Applicants interested in this position will be screened by Skills for Rhode Island’s Future and Providence Marriott Hotel  will make the final hiring decisions. 


WHY APPLY THROUGH SKILLS FOR RHODE ISLAND’S FUTURE
Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work. Skills for Rhode Island’s Future’s team will guide and provide you with support throughout the hiring process.

Skills for Rhode Island’s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.

Meet Your Recruiter

Sarah Houser

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