Front Desk Admin - Thrive Behavioral Health

Warwick, RI 02886

Posted: 09/21/2022 Industry: Healthcare Services/Human Services Job Number: 3137

Job Description

Skills for Rhode Island’s Future is recruiting candidates for Thrive Behavioral Health. Please read more about Skills for Rhode Island’s Future at the end of this job description.

COMPANY NAME: Thrive Behavioral Health

JOB TITLE: Front Desk Operations/Administrative Assistant

LOCATION: Warwick, Rhode Island

HOURS: 40 Hours

Wonderful opportunity for a Front Desk Administrative Role for the right candidate,

Key Responsibilities:

  • Greet clients/visitors appropriately.
  • Excellent Customer Service Skills required.
  • Notify staff of client/visitor arrival.
  • Collect and record first-party payments and track and manage client balances.
  • Verify and update client demographic and insurance information.
  • Ability to recognize emergency/urgent situations and respond quickly and appropriately by notifying clinical services.
  • Verify insurance coverage and data enter pay sources utilizing Echo Software.
  • Data enter and maintain clinical schedule utilizing scheduling Echo Software.
  • Track and create group lists for ongoing groups to ensure there is ample capacity for groups.
  • Call and confirm all clinical appointments.
  • Answer and disseminate all incoming calls.
  • Assist in special projects as assigned by supervisor.
  • Review e-mail account daily for new messages

Successful candidates will have:

  • Associates Degree or equivalent combination of education and experience from a two-year college or technical school and three years of related experience
  • Strong working knowledge of Microsoft Word and Excel
  • Demonstrated ability to plan, organize, and work with minimal supervision. Excellent customer service skills are a must.


For more information and a full job description, please visit Skills for Rhode Island’s Future website at Applicants interested in this position will be screened by Skills for Rhode Island’s Future and Thrive Behavioral Health will make the final hiring decisions.


Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work. Skills for Rhode Island’s Future’s team will guide and provide you with support throughout the hiring process.

Skills for Rhode Island’s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.


Meet Your Recruiter

Taylor Thielman

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