Customer Service Representative - MOO

Lincoln, RI 02903

Posted: 08/06/2019 Industry: Customer Service/Call Center Job Number: 1734

Skills for Rhode Island’ s Future is recruiting candidates for MOO.  Please read more about Skills for Rhode Island’ s Future at the end of this job description. 

COMPANY NAME:  MOO
JOB TITLE:   Customer Service Representative
LOCATION: Lincoln, RI

HOURS:  Full-Time

Key Responsibilities:
  • Putting the customer and their needs first.
  • Responding to customer inquiries via phone, email and online chat while adhering to schedule with punctuality.
  • Handling inquiries ranging from order status, general product information, technical issues and pricing.
  • Processing customer refunds, credits and returns requests.
  • Handling customer escalations in a professional manner.
  • Identifying opportunities for site and process improvements and communicating them to supervisor/manager.

Successful candidates will have:
  • At least 1 year of Customer Service experience.
  • Excellent oral and written skills with high attention to detail
  • Enthusiastic, dependable and open to a fast-paced environment.
  • Initiative and decisiveness - able to think outside the box to creatively solve problems.
  • Problem-solving and troubleshooting skills.
  • Effective time management skills
  • A go getter attitude, someone who does not settle for “ just OK.”
  • Advanced computer skills – internet and email.
  • High School Diploma Required – Associates or Bachelor’ s Degree Preferred.

HOW TO APPLY
For more information and a full job description, please visit Skills for Rhode Island’ s Future website at www.skillsforri.com/jobs.  Applicants interested in this position will be screened by Skills for Rhode Island’ s Future and MOO will make the final hiring decisions. 


WHY APPLY THROUGH SKILLS FOR RHODE ISLAND’ S FUTURE
Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work.  Skills for Rhode Island’ s Future’ s team will guide  and provide you with support  throughout the hiring process.
Skills for Rhode Island’ s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.

Nicholas Rayta

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

Translate »