Customer Service Collections Representative - Santander Bank

East Providence, RI 02914

Posted: 01/13/2022 Industry: Customer Service/Call Center/Retail Job Number: 2774

Job Description

Skills for Rhode Island's Future (Skills RI) is recruiting Customer Service Collections Representative for Santander Bank in East Providence, RI. Please read more about Skills RI at the end of this job description.

COMPANY: Santander Bank
JOB TITLE: Customer Service Collections Representative
LOCATION: East Providence, RI
HOURS: Full-Time

Key Responsibilities:

  • Take inbound calls and make outbound calls.
  • Identify customer service issues and route them to the appropriate area for resolution.
  • Use skip tracing techniques to locate and contact customers.
  • Provide individual loan counseling on acceptable repayment terms.
  • Communicate with other departments regarding special circumstances on customer accounts.
Successful candidates will have:
  • High school diploma or equivalent
  • Collections experience preferred
  • 0-3 professional experience required
  • Strong analytical and problem-solving skills.
  • Ability to adjust to a changing environment
  • Basic computer and data entry skills.
  • Bi-lingual specialty skill desired (Spanish and English)
  • Desire to grow within an organization

For more information and a full job description, please visit Skills for Rhode Island’s Future website at Applicants interested in this position will be screened by Skills for Rhode Island’s Future and Santander Bank will make the final hiring decisions.

Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work. Skills for Rhode Island’s Future’s team will guide and provide you with support throughout the hiring process.
Skills for Rhode Island’s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.

Meet Your Recruiter

Nicholas Rayta

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