Customer Service Associate - North East Knitting

Pawtucket, RI 02860

Posted: 09/06/2019 Industry: Customer Service/Call Center Job Number: 1907

Skills for Rhode Island’ s Future is recruiting candidates for North East Knitting.  Please read more about Skills for Rhode Island’ s Future at the end of this job description. 

COMPANY NAME:  North East Knitting
JOB TITLE:   Customer Service Associate
LOCATION:   Pawtucket, RI
HOURS:  Full-Time

Key Responsibilities:

Customer Service Staff is responsible for any and all needs, requests and/or orders for customers

- Responsible for entering all orders received from customers according to customer and ISO requirements

- All requests from customers for POD’ s, samples, shipping information, etc.

- Issue RA’ s to customers

- Answering telephone calls

- Checking all picking tickets when orders are shipped

- Work with in house sales staff and with outside reps for any requests they may have for customers

- Various daily, weekly, and monthly reports

- Any and all clerical duties

- Back orders, production inventory control tickets, filing, seconds report

- Other duties as assigned


Successful candidates will have:

- High school level or equivalent experience preferred

- Must read, speak and write English.

- Must have knowledge of mathematical skills.

- Must be computer literate, able to multi task and able to prioritize duties.

For more information and a full job description, please visit Skills for Rhode Island’ s Future website at  Applicants interested in this position will be screened by Skills for Rhode Island’ s Future and North East Knitting will make the final hiring decisions. 

Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work.  Skills for Rhode Island’ s Future’ s team will guide  and provide you with support  throughout the hiring process.
Skills for Rhode Island’ s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.

Yendri Casado

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