Customer Service Associate - North East Knitting

Pawtucket, RI 02860

Posted: 09/06/2019 Industry: Customer Service/Call Center Job Number: 1907

Skills for Rhode Island’ s Future is recruiting candidates for North East Knitting.  Please read more about Skills for Rhode Island’ s Future at the end of this job description. 

COMPANY NAME:  North East Knitting
JOB TITLE:   Customer Service Associate
LOCATION:   Pawtucket, RI
HOURS:  Full-Time



Key Responsibilities:

Customer Service Staff is responsible for any and all needs, requests and/or orders for customers

- Responsible for entering all orders received from customers according to customer and ISO requirements

- All requests from customers for POD’ s, samples, shipping information, etc.

- Issue RA’ s to customers

- Answering telephone calls

- Checking all picking tickets when orders are shipped

- Work with in house sales staff and with outside reps for any requests they may have for customers

- Various daily, weekly, and monthly reports

- Any and all clerical duties

- Back orders, production inventory control tickets, filing, seconds report

- Other duties as assigned

 

Successful candidates will have:

- High school level or equivalent experience preferred

- Must read, speak and write English.

- Must have knowledge of mathematical skills.

- Must be computer literate, able to multi task and able to prioritize duties.


HOW TO APPLY
For more information and a full job description, please visit Skills for Rhode Island’ s Future website at www.skillsforri.com/jobs.  Applicants interested in this position will be screened by Skills for Rhode Island’ s Future and North East Knitting will make the final hiring decisions. 


WHY APPLY THROUGH SKILLS FOR RHODE ISLAND’ S FUTURE
Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work.  Skills for Rhode Island’ s Future’ s team will guide  and provide you with support  throughout the hiring process.
Skills for Rhode Island’ s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.

Yendri Casado

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