Skills for Rhode Island' s Future (Skills RI) is recruiting Call Counselors for AAA Northeast. Please read more about Skills RI at the end of this job description.
COMPANY: AAA Northeast
JOB TITLE: RI Call Counselors
RATE OF PAY: TBD
HOURS: Multiple shifts available
Receive calls from customers and provide timely service while identifying correct next steps for customer needs
Educate customers on services and costs associated with said services
Superior customer service skills
Ability to engage customers on the phone while maneuvering through computer systems
Ability to identify appropriate resolutions to issues/problems
HOW TO APPLY
Applicants interested in this position will be screened by Skills RI and the employer will make the final hiring decisions.
WHY APPLY THROUGH SKILLS RI
Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work. Skills RI’ s team will guide and provide you with support throughout the hiring process.
Skills RI has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.