Application Support Analyst - Ocean State Job Lot

North Kingstown, RI

Posted: 03/07/2019 Industry: Administration Job Number: 1412

Skills for Rhode Island’ s Future is recruiting candidates for Ocean State Job Lot.  Please read more about Skills for Rhode Island’ s Future at the end of this job description. 

COMPANY NAME:  Ocean State Job Lot
JOB TITLE:   Application Support Analyst
LOCATION: North Kingstown, RI

Key Responsibilities:
  • Provide Tier 2 support of production applications
  • Maintain application configuration including user security
  • Monitor application health and performance
  • Create knowledge base documentation and training materials for End User Support 
  • Create technical documentation for internal department consumption
  • Interpret, author and update technical and user documentation as needed
  • Prioritize and balance tasks across multiple applications
  • Interact effectively with both technical and non-technical users

Successful candidates will have:
  • Degree in Information Technology, or similar
  • Prior business application technical support experience required
  • Proven experience supporting mission critical applications.
  • Experience with HRIS, Kronos, QLIK, preferred
  • Basic knowledge in Windows desktop and server operating system
  • Knowledgeable of Relational Databases especially Microsoft SQL Server
  • Ability to understand systems and become SME of certain applications is a plus
  • Enjoy problem solving, connecting with end users and providing excellent customer service

HOW TO APPLY
For more information and a full job description, please visit Skills for Rhode Island’ s Future website at www.skillsforri.com/jobs.  Applicants interested in this position will be screened by Skills for Rhode Island’ s Future and Ocean State Job Lot will make the final hiring decisions. 
WHY APPLY THROUGH SKILLS FOR RHODE ISLAND’ S FUTURE
Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work.  Skills for Rhode Island’ s Future’ s team will guide  and provide you with support  throughout the hiring process.
Skills for Rhode Island’ s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.

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