Contact Center Credit Card Specialist - Citizens Bank

Cranston, RI 02920

Post Date: 08/01/2018 Job ID: 1101 Industry: Customer Service / Call Center

Skills for Rhode Island’ s Future is recruiting candidates for Citizens Bank.  Please read more about Skills for Rhode Island’ s Future at the end of this job description. 

COMPANY NAME: Citizens Bank

JOB TITLE:  Contact Center Credit Card Specialist

HOURS:  Full-Time

What you can expect in this role:
  • Field a variety of incoming customer calls with a passion to deliver high quality solutions for our customers
  • Gain deeper knowledge and understanding of banking industry to handle customer inquiries with increasing complexity
  • Satisfaction and pride in producing high quality work
  • A work culture that believes in the power of working together and supporting the unique needs and career aspirations of each individual
  • Comprehensive training that will draw on your previous experiences and challenge you to grow
  • Observations of your recorded calls to support coaching, development and performance.

What Citizens Bank offers:
  • Guaranteed base salary
  • Variety of work schedules to suit your lifestyle and needs
  • Fixed schedules (no rotations) that include one weekend day off
  • Career opportunities to develop your own potential, learn new skills, grow into new roles


For more information and a full job description, please visit Skills for Rhode Island’ s Future website at  Applicants interested in this position will be screened by Skills for Rhode Island’ s Future and the Citizens Bank will make the final hiring decisions.


Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work.  Skills RI’ s team will guide  and provide you with support  throughout the hiring process.

Skills RI has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.

Dariela Delgado

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