Call Center Representative - AAA Northeast

Providence, RI

Posted: 10/18/2018 Industry: Customer Service / Call Center Job Number: 1185

Skills for Rhode Island' s Future (Skills RI) is recruiting Call Center Representatives for AAA Northeast.  Please read more about Skills RI at the end of this job description.

COMPANY: AAA Northeast

JOB TITLE: RI  Call Center Representative

RATE OF PAY:  TBD

HOURS: Multiple shifts available

 

RESPONSIBILITIES

Receive calls from customers and provide timely service while identifying correct next steps for customer needs

Educate customers on services and costs associated with said services  

 

IDEAL CANDIDATE

Superior customer service skills

Ability to engage customers on the phone while maneuvering through computer systems

Ability to identify appropriate resolutions to issues/problems

 

HOW TO APPLY   

Applicants interested in this position will be screened by Skills RI and the employer will make the final hiring decisions.

 

WHY APPLY THROUGH SKILLS RI

Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work.  Skills RI’ s team will guide  and provide you with support  throughout the hiring process.

Skills RI has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.

Dariela Delgado

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