Call Counselor - AAA Northeast

Providence, RI 02904

Posted: 10/10/2019 Industry: Customer Service/Call Center Job Number: 1809

Skills for Rhode Island' s Future (Skills RI) is recruiting Call Counselors  for AAA Northeast.  Please read more about Skills RI at the end of this job description.

COMPANY: AAA Northeast

JOB TITLE: Call Counselor

LOCATION:  Providence, RI

HOURS: 2nd Shift

Key Responsibilities:

- Receive calls from customers and provide timely service while identifying correct next steps for customer needs

- Educate customers on services and costs associated with said services  

 

Successful candidates will have:

- At least 1 year of call center experience or 2+ years of office administration/receptionist experience

- Superior customer service skills

- Ability to engage customers on the phone while maneuvering through computer systems

- Ability to identify appropriate resolutions to issues/problems

 

HOW TO APPLY
For more information and a full job description, please visit Skills for Rhode Island’ s Future website at www.skillsforri.com/jobs.  Applicants interested in this position will be screened by Skills for Rhode Island’ s Future and AAA Northeast will make the final hiring decisions. 


WHY APPLY THROUGH SKILLS FOR RHODE ISLAND’ S FUTURE
Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work.  Skills for Rhode Island’ s Future’ s team will guide  and provide you with support  throughout the hiring process.
Skills for Rhode Island’ s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.

Nicholas Rayta

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